Questions about ownership, data, or if we’re pitching your clients (spoiler: we’re not)?
This page covers it all.

How do I get started with Springboards?‍

Sign up, take a quick tour, and you’re off to the races. If you need help, we’ve got guides and real humans ready to chat.

Do I need to be a tech expert to use Springboards?‍

Not at all. If you can brainstorm, you can use Springboards. It’s built for creative humans, not tech wizards.

What kind of support do you offer?‍

Got questions? We’ve got answers. From a comprehensive knowledge base to one-on-one support, we’re here to help.

Is it only for creatives?‍

Not even close. Strategists, copywriters, art directors, media planners, social media managers, account directors, new business leads—if you’re creative (and let’s be real, everyone is), you’re in.

Can Springboards handle big agency projects?

Bring it on. We’re built to scale, so whether you’re a scrappy small team or a global agency, Springboards can keep up.

Can I customize Springboards for my agency’s needs?

Absolutely. We’re flexible enough to fit into your workflows, and we offer tailored setups if you need something extra special.

Why use Springboards instead of ChatGPT?‍

Standard AI’s are built for answers; we’re built for sparks. We reprogrammed models to serve up fresh, unpredictable variations instead of cookie-cutter consistency. (And yes, we’re backing this up with research to be released soon.) Oh, and your data? Safe and secure—no sneaky training on it.‍

What about other AI tools in advertising? Why are you better?

Most tools focus on either fast research or quick execution. We focus on the messy fun of exploring endless possibilities. And while others are built for solo work in silence, we’re designed for collaboration—because ideas thrive in conversation.‍

We have custom GPTs already. Why switch?

Because GPTs are built for consistency—not creativity. We’ve turbocharged the best Gen AI models (OpenAI, Anthropic, Gemini, and more) to deliver variation, not sameness. And we’re not just prompts—we’ve got two PhDs in machine learning running the show, constantly pushing boundaries to keep our sparks fresh.

What AI models does Springboards use?

We’re tech-agnostic, blending the best models (ChatGPT, LLaMA, Anthropic, and more) to create a custom solution that thinks like an ad pro.

Is my data safe with Springboards?

Absolutely. Your data stays private, secure, and on our servers. We don’t share or use it for training. And we keep every user account separate and secure.

Do you use my data to train the model?

Nope. Your data is yours. And that’s why we’re not a cheap $30-a-month tool—because you’re not the product.

Where is my data stored?

On secure Google Cloud servers in Australia, fully compliant with GDPR and other privacy laws.

Does Springboards anonymize and share data?

We only aggregate and anonymize data for internal improvements—no identifiable client info is shared or sold.

Who owns the IP?

All yours. We provide the spark—you bring it to life.

How accurate is Springboards?

It speeds up creative work but isn’t perfect. You’re the human in the mix, guiding the tool and refining its outputs for quality.

What if my competitor also uses Springboards?

Even with the same tool, your creativity steers the ship. The variation is endless, so your results are always unique.

What about AI biases?

All AI has some bias. But with Springboards, you’re in the driver’s seat, shaping the outputs to match your values and avoid any unwanted bias.

Are you competing with agencies?

Never. We’re your secret weapon, not a replacement.

What’s next for Springboards?

We’re always experimenting and adding new features. This thing is just getting started and the roadmap is BIG!